Neptune Paradise Beach Resort & Spa, Galu ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Diani Beach, Galu, Kenya

Neptune Paradise Beach Resort & Spa is located on Diani Beach, one of the most picturesque coastal areas in Kenya, known for its white-sand beaches and clear turquoise waters. The resort features traditional African architecture, including makuti roofs, amid lush tropical gardens. This property is particularly popular for weddings and honeymoons, providing unique services tailored for such celebrations.

Location

The hotel is situated approximately 40 km south of Mombasa and is about 45 km from Moi International Airport, making it accessible yet secluded. Located near attractions like Galu Beach and Diani-Chale Marine National Park, guests have opportunities for water sports and local exploration. Complimentary shuttle services are offered to ensure convenience for traveling guests.

Rooms

The resort offers a variety of room types, including Superior Garden Rooms, Deluxe Sea Side Rooms, and spacious Junior and Deluxe Suites, designed to accommodate 2-3 guests. Each air-conditioned room features a balcony with garden or sea views, a mini refrigerator, and an en suite bathroom equipped with a shower and hairdryer. Deluxe and Junior Suites are spacious and located in unique African-styled cottages, ensuring privacy and comfort.

Eat & Drink

Dining options at the hotel include four restaurants serving a wide array of international cuisine, such as the main Karamu Restaurant, which hosts themed meals throughout the week. The Jungle Restaurant offers snacks and Indian cuisine, while the Olive Kitchen serves lunchtime snacks by the pool. Two on-site bars provide a range of beverages, including local drinks and cocktails, available from 10 am to midnight.

Leisure & Business

Leisure facilities include an outdoor pool, tennis courts, and a variety of activities such as beach volleyball, table tennis, and yoga sessions. The Baobab Spa offers relaxing treatments inspired by African, Asian, and European traditions. For business needs, the resort provides an air-conditioned conference room that accommodates up to 500 people, supported by a qualified team for event organization.

“Neptune Paradise boasts a stunning beachfront that offers amazing views and easy access to the beautiful coast.”view full review

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“A stunning resort with incredible facilities and services!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel Neptune Paradise Beach Resort & Spa provides visitors with a free full breakfast.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

Number of rooms:100

Former name

SENTIDO Neptune Paradise Village & Spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room Balcony Sea View

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Sea view

Shower

Balcony

room details

Check Prices

Deluxe Double Room Sea View

Max:

2 persons

31 m²

Bed options:

1 King-size bed

Sea view

Shower

Air conditioning

room details

Check Prices

Deluxe Double or Twin Room

Max:

2 persons

27 m²

Bed options:

1 King-size bed

Garden view

Shower

Balcony

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Galu400 m

Airports

Ukunda (UKA) 8.3 km

Moi (MBA) 64.6 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Experience

During my stay, I had the pleasure of visiting the spa at Neptune Paradise Beach Resort & Spa. The massage I received was really good! The staff were professional and friendly, ensuring I felt completely relaxed. It was a perfect way to unwind after enjoying the beautiful beach and pool activities.

Ethan07. United Kingdom, 2024-03-15Read full review on

Diverse Dining Options

The dining experience was very nice! Each meal featured fresh ingredients with an extensive variety, including local Kenyan dishes that were flavorful. The chef often made rounds to ensure all guests were satisfied. I especially loved the grilled fish and the rich selection of fresh vegetables during lunch.

Joseph_B. Australia, 2024-05-20Read full review on

Perfect for Kids

Traveling with my family, I appreciated the children's amenities provided by the resort. My kids had an amazing time with the pool activities and the evening entertainment specially designed for them. It was a relief to see them so engaged and happy, which allowed me and my partner to relax.

Archibald89. Canada, 2024-07-10Read full review on

Spacious and Comfortable Rooms

The rooms at the resort exceeded my expectations. They were spacious, clean, and well-furnished, making it a comfortable retreat after a day at the beach. I particularly liked the tea and coffee facilities provided, which added a nice touch to our stay.

Emily_S. United States, 2024-09-05Read full review on

What’s included

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Private beach
Currency exchange
Barber shop
Smoke detectors
Key access

Sports & Fitness

Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Aerobics
Fishing

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Beauty treatment
Massage

Room features

Air conditioning
Terrace
Garden furniture
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Diani Beach, Galu, Kenya

Map view

Diani Beach, Galu, Kenya

City landmarks

Diani Beach Rd

Colobus Conservation

2.2 km

Galu Kinondo Beach

990 m

Beach

Lantana Galu Beach

840 m

Forest

Kaya Kinondo Sacred Forest

3.9 km

kinondo town center mosjid

3.1 km

Diani Beach Rd

Kaya Kinondo

3.6 km

Masjid Kinondo

3.9 km

Sacred Kaya Mijikenda Forests

3.9 km

Diani Beach Road

Kinondo Shwari

4.1 km

Diani Beach Rd

Diving the Crab

4.2 km

alliance jadini

4.4 km

Masjid-ul-Fauzi

4.7 km

Nearby

Beach

Lantana Galu Beach

430 m

Restaurants

Bidi Badu Beach Club

1.0 km

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

6.6/10

Nice

Rooms

5.8

Location

9.0

Service

6.0

Dining

6.0

Christian

United Kingdom, February 2025

7.0/10

My stay at Neptune was a mix of highs and lows. While the beachfront location brought beautiful views and great access to the pool, I faced some issues with my room and service. The dining options were varied and delicious, particularly the international dishes, making for a memorable culinary experience. However, the service left much to be desired, especially with room issues that took time to address.

Rooms

5.0

Unfortunately, my room was stuffy and not as clean as expected, with some dirty linen.

Service

5.0

While some staff were friendly, overall service was slow and not as helpful as hoped, especially during our conference.

Location

9.0

The location is fantastic, right by the beach and surrounded by beautiful gardens.

Dining

9.0

Dining was excellent with a wide variety of delicious foods, especially the butter chicken and margarita pizza.

Facilities

8.0

The hotel facilities were impressive, with multiple clean pools and ample activities, perfect for families.

Herbert

United Kingdom, December 2024

6.6/10

I had a mixed experience at this hotel. It’s a nice, secluded location with friendly staff, but there are definitely areas that need improvement. The food was good in variety, and we had fun with the activities. However, the rooms were outdated and some service issues really affected my experience.

Rooms

5.0

The rooms were quite large but felt very old and rusty. We had some minor issues, like a shower knob that was broken, which was disappointing.

Service

6.0

The service was generally friendly, especially from staff members like Flora and Vincent, who went the extra mile to make us feel welcome. However, there were several lapses in efficiency, particularly when it came to addressing room issues and dining preferences.

Location

9.0

The location was beautifully secluded and well-maintained, making it a pleasant retreat.

Dining

6.0

Dining had a decent variety, but some of the food was bland, except for the vegetarian section, which was quite good. However, the lack of 24/7 snack options was frustrating.

Facilities

7.0

The hotel had a variety of activities for both kids and adults, which was a highlight, but the overall facilities felt outdated.

Hector

United Kingdom, December 2024

6.2/10

I had an interesting experience at this hotel during a family trip. While the spacious rooms and friendly service were highlights, the outdated room aesthetics and dining experience could use some improvement. Overall, it was worth the stay and provided good value for money, but there were several issues that need addressing.

Rooms

6.0

The rooms were spacious, but the decor felt tired and in need of an update. There were a few issues with our bathroom door and shower knob that weren't fixed during our stay.

Service

7.0

Service was friendly, with staff like Flora and Vincent really going out of their way to make us feel comfortable. However, there were some concerns with timely responses to maintenance requests.

Location

Dining

5.0

The dining options had a good variety, but many dishes were bland. The vegetarian corner was a bit of a standout though, with some tasty choices.

Facilities

7.0

The animation and activities teams were great, keeping both children and adults engaged with various entertainment options. However, the overall maintenance could improve.

Benjamin

United Kingdom, December 2024

8.0/10

My stay at Neptune Paradise was overall fantastic, with a stunning beach and lovely ocean views from the rooms. The staff were incredibly welcoming, creating a beautiful atmosphere. However, I did encounter some issues with the dining options and the room I was given initially. Despite this, the variety of activities and the general ambiance made for a memorable holiday.

Rooms

7.0

The room I stayed in boasted an ocean view, but prior to the switch, I encountered a damp smell in my first room. It was also quite far from some amenities. Later, the spacious room with a terrace was much better.

Service

9.0

The staff were absolutely delightful, from the cheerful reception to the attentive activity center team. They were always eager to assist, which enhanced my experience greatly.

Location

10.0

Neptune Paradise is perfectly situated near a beautiful beach, allowing for both relaxation and fun in the sun.

Dining

6.0

Dining was a mixed bag; while some meals were fresh and well-prepared, others unfortunately left much to be desired. I appreciated the variety but felt that some dishes, particularly the grill offerings, could be improved.

Facilities

8.0

The facilities are great, with excellent pools and activities available throughout the day. Perfect for keeping guests entertained!

Jade

United Kingdom, October 2024

5.6/10

My stay at Neptune Paradise Resort had its ups and downs. I enjoyed the spaciousness of the rooms and the beautiful beach location, but the dining experience left much to be desired, and the pool safety was a huge concern. Overall, while there were moments of enjoyment, I don't think I'll be returning anytime soon due to the serious issues I encountered.

Rooms

6.0

The rooms were spacious and appeared clean, but definitely could use more attention to detail and maintenance. The air conditioning was a nice touch, although it was a bit noisy.

Service

5.0

Service was hit or miss; while some staff members were pleasant, the hotel seemed unprepared to handle emergencies and lacked adequate support for guests.

Location

8.0

The resort is situated right on a beautiful beach, making it a prime location for relaxation and scenic views. However, the pool area raised serious safety concerns.

Dining

5.0

Food quality was disappointing, lacking authentic local dishes and fresh fruit that you would hope to find in Kenya. This definitely impacted our overall experience.

Facilities